ChildCyberGuardCyberbullying in South Africa: Signs and What to Do
Bullying used to stop at the school gate. Today it arrives on your child's screen at night, in group chats, comments and screenshots that can be shared with hundreds of people in minutes. Knowing the signs helps you step in early.
Key takeaways
- Behaviour changes after being online, secrecy and avoiding school are common signs.
- Listen first, keep screenshots as evidence, and avoid retaliating.
- South Africa's Cybercrimes Act and your child's school both give you routes to act.
Warning signs
- Seems upset, anxious or angry after using the phone or computer
- Suddenly stops using a device or app they used to love — or becomes secretive about it
- Avoids school, drops activities, or complains of headaches and stomach aches
- Changes in sleep, appetite or schoolwork
- Withdraws from friends or family
What to do first
- Listen without judging. Children often hide bullying because they fear losing their device. Reassure them they are not in trouble.
- Keep evidence. Take screenshots with dates, usernames and messages before anything is deleted.
- Don't retaliate. Replying often makes it worse.
- Block and report the person on the platform.
- Tell the school. If it involves other learners, the school has a duty to act.
What does the law say?
South Africa's Cybercrimes Act 19 of 2020 created offences for certain harmful online behaviour, including malicious communications and sharing intimate images of a person without their consent. In serious cases you can open a case with the SAPS. Ask a lawyer or organisation such as Childline South Africa (0800 055 555) for guidance on your situation.
How technology can help
Blocking the platforms where the bullying happens can give your child breathing space while you deal with the cause. With ChildCyberGuard you can block social media categories, or only certain apps' websites, or allow them on specific days. A healthy screen-time routine also gives children time offline to recover.
Remember: if your child talks about self-harm or feels hopeless, get help immediately — contact a doctor, a counsellor or a helpline today.
Build resilience before it happens
Children who know they can tell you anything are far safer. Our guide to talking about internet safety gives you practical ways to start.
Frequently asked questions
What is cyberbullying?
Repeated hurtful behaviour using digital technology: nasty messages, exclusion from group chats, sharing embarrassing images, fake profiles and threats.
Should I take my child's phone away?
Usually not as a first response. Children hide bullying when they fear losing their device. Reassure them, and block or limit the platforms involved instead.
Who can I report cyberbullying to?
The platform, your child's school, and in serious cases the SAPS. Childline South Africa (0800 055 555) can also advise.
ChildCyberGuard blocks porn, social media, scams and any site you choose — and shows you every site your child visits. Free for 7 days, then R200 per device per year.
Start my free trial
